What if I see my TV provider, but I don't remember my username or password?
What if I don't see my TV provider when trying to sign-in?
I'm getting an error when trying to authenticate with my cable/service provider. What does this mean? I have this network within my subscription.
Content won't unlock: I logged on using my TV provider but I get a message that says I am not authorized to view this content

Content won't unlock: I logged on using my TV provider but I get a message that says I am not authorized to view this content

This can happen on occasion. Please visit the full MTGO frequently asked questions page for troubleshooting steps for your device.

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